Manage Claims
When something unexpected happens, you need more than coverage you need support you can rely on.
We are here to guide you through the process and help you move forward with confidence.
Submit a Claim
Protecting what matters most shouldn’t be complicated. Filing a claim is simple and we’re here to help you through the process. Get started by choosing one of the convenient options below.
Glass Claims
To report your glass-only claim, and have repairs performed at a shop of your choice, file online through Safelite Solutions.
File Online
Local Agent
Your agent is the number one resource for assisting with filing a claim and it’s always best to keep them informed. When talking with your agent, be sure to verify your phone number and e-mail address to prevent any delays in our ability to reach you.
Contact Your Agent
Mobile App
Make a claim with quick, easy access from your mobile device.
When submitting a claim, please have the following available:
- RAM policy number (if available)
- Current e-mail address and phone number
- Date, time, location and a description of what happened
- Any photos or supporting documents
- Updated mortgage/lienholder information
If you’re unsure about any details, don’t worry, we’ll guide you through it.
Knowingly providing false or misleading information in an insurance application or claim, or helping someone else do so, is insurance fraud and may result in criminal penalties. Learn how insurance fraud affects us all.
Learn MoreTrack a Claim
We understand how important it is to stay informed.
Our claims tracking tools provide visibility and the ability to monitor the status of your claim. Our policyholder portal and mobile apps allow you to:
- Check your claim status anytime
- View updates as they occur
- Upload documents securely
We highly encourage providing a valid email when submitting your claim so that we can provide you updates as your claim moves through the process.
